ISO Management Systems Auditor's Training-with Notes & Forms (PowerPoint PPTX Slide Deck)

BENEFITS OF THIS POWERPOINT DOCUMENT

1. Generates a thorough understanding on the concept of management system audits as per ISO 19011:2018
2. Provides detailed guidelines on auditing process right from planning, to conducting the audit and preparing the audit reports
3. Describes who can be a good auditor in terms of their knowledge, skills & behavior

AUDIT MANAGEMENT PPT DESCRIPTION

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

MARCUS OVERVIEW

Executive Summary
The ISO Management Systems Auditor's Training program, based on ISO 19011:2018, is designed to enhance auditing skills across various management system standards, including Quality, Environment, Occupational Health & Safety, Information Security, and Automotive Quality. This training equips participants with the knowledge and tools necessary to conduct effective audits, ensuring compliance and continuous improvement within organizations. The program includes comprehensive tutor notes and audit forms, making it an invaluable resource for professionals seeking to deepen their understanding of management system audits.

Who This Is For and When to Use
•  Quality Managers and Auditors responsible for internal and external audits
•  Compliance Officers ensuring adherence to ISO standards
•  Consultants advising organizations on management system implementation
•  Training Coordinators developing audit training programs
•  Senior Management overseeing audit processes and compliance

Best-fit moments to use this deck:
•  During the onboarding of new auditors to familiarize them with ISO standards
•  As a refresher course for experienced auditors seeking to update their skills
•  In preparation for upcoming audits to ensure all team members are aligned
•  When implementing new management systems or updating existing ones

Learning Objectives
•  Define the key principles and processes of management system audits
•  Build effective audit plans that align with ISO standards
•  Establish auditor competence requirements and assessment methods
•  Conduct audits systematically, ensuring objective evaluation of compliance
•  Monitor audit processes and follow up on findings for continuous improvement
•  Utilize audit forms and documentation to support audit activities

Table of Contents
•  ISO Management System Standards (page 3)
•  Management System Audits (page 5)
•  Audit Definitions & Types (page 7)
•  Audit Principles (page 9)
•  Audit Process – 4 Stages (page 11)
•  Audit Planning & Preparation (page 13)
•  Audit Execution (page 15)
•  Audit Monitoring & Completion (page 17)
•  Audit Follow-Up & Improvement (page 19)
•  Auditor Competence (page 21)

Primary Topics Covered
•  ISO Management System Standards - Overview of various ISO standards that guide organizational management practices across disciplines.
•  Management System Audits - Explanation of what constitutes an audit, including its purpose and significance in compliance verification.
•  Audit Definitions & Types - Clarification of key audit terms and the different types of audits (1st, 2nd, and 3rd party).
•  Audit Principles - Seven foundational principles that guide effective auditing practices.
•  Audit Process - Detailed breakdown of the 4 stages of the audit process: planning, conducting, monitoring, and follow-up.
•  Auditor Competence - Requirements and skills necessary for auditors to perform effectively in various contexts.

Deliverables, Templates, and Tools
•  Audit program templates for scheduling and managing audit activities
•  Audit plan examples detailing objectives, scope, and criteria
•  Checklists for conducting audits and recording findings
•  Forms for documenting non-conformities and corrective actions
•  Guidelines for preparing audit reports and communicating findings
•  Tools for evaluating auditor competence and performance

Slide Highlights
•  Overview of ISO Management System Standards and their importance
•  Detailed explanation of the audit process stages and their interconnections
•  Visual representation of the 7 principles of auditing
•  Examples of audit checklists and documentation forms
•  Key definitions and terms relevant to management system audits

Potential Workshop Agenda
Introduction to ISO Standards (30 minutes)
•  Overview of ISO management system standards
•  Discussion on the importance of compliance

Audit Process Overview (60 minutes)
•  Breakdown of the 4 stages of auditing
•  Interactive session on planning and preparation

Conducting Effective Audits (90 minutes)
•  Hands-on practice with audit checklists
•  Role-playing scenarios for audit execution

Monitoring and Follow-Up (30 minutes)
•  Strategies for monitoring audit results
•  Discussion on follow-up actions and improvements

Customization Guidance
•  Adapt audit program templates to fit specific organizational needs and contexts
•  Modify audit checklists to align with unique management system requirements
•  Incorporate organization-specific terminology and metrics into training materials
•  Tailor training sessions based on the experience level of participants

Secondary Topics Covered
•  Risk management in the context of auditing
•  The role of technology in modern auditing practices
•  Best practices for conducting remote audits
•  Strategies for effective communication during audits
•  Continuous professional development for auditorsDocument FAQ
What is the purpose of an audit?
An audit aims to verify compliance with established standards and identify areas for improvement within management systems.

What types of audits are covered in this training?
The training covers 1st party (internal), 2nd party (supplier), and 3rd party (certification) audits.

How is auditor competence assessed?
Auditor competence is assessed based on qualifications, experience, and demonstrated skills in conducting audits.

What are the key principles of auditing?
The 7 principles include integrity, fair presentation, due professional care, confidentiality, independence, evidence-based approach, and risk-based approach.

What resources are needed for conducting an audit?
Resources include financial support, competent auditors, time allocation, and access to necessary documentation.

How can audit findings be communicated effectively?
Audit findings should be communicated clearly and concisely during closing meetings and through written reports.

What is the significance of follow-up audits?
Follow-up audits ensure that corrective actions have been implemented effectively and that non-conformities are addressed.

What tools are provided in this training?
The training provides templates, checklists, and forms to assist in planning, conducting, and documenting audits.

Glossary
•  Audit - A systematic, independent process for obtaining evidence and evaluating it against criteria.
•  Auditor - A person who conducts an audit.
•  Auditee - The organization or part of the organization being audited.
•  Nonconformity - The failure to fulfill a requirement.
•  Audit Program - A set of planned audits for a specific time frame and purpose.
•  Audit Plan - A description of the activities and arrangements for a specific audit.
•  Objective Evidence - Data supporting the existence or verity of something.
•  Corrective Action - Action taken to eliminate the cause of a detected nonconformity.
•  Follow-Up Audit - An audit conducted to verify the implementation of corrective actions.
•  ISO 19011 - Guidelines for auditing management systems.
•  Management System Standards (MSS) - Standards that define the requirements for various management systems.
•  Risk-Based Approach - An auditing approach that considers risks and opportunities.
•  Evidence-Based Approach - A method for ensuring reliable audit conclusions based on verifiable evidence.
•  Combined Audit - An audit of 2 or more management systems conducted at a single auditee.
•  Joint Audit - An audit carried out by 2 or more auditing organizations at a single auditee.
•  Audit Findings - Results of the evaluation of collected audit evidence against audit criteria.
•  Audit Checklist - A tool used to guide auditors during the audit process.
•  Audit Report - A document summarizing the audit findings and conclusions.
•  Continuous Professional Development (CPD) - Ongoing training and education to maintain and improve auditor competence.
•  Management Representative (MR) - The individual responsible for ensuring the audit program is effectively managed.
•  Stakeholders - Individuals or groups with an interest in the audit outcomes.

Source: Best Practices in Audit Management, ISO 19011 PowerPoint Slides: ISO Management Systems Auditor's Training-with Notes & Forms PowerPoint (PPTX) Presentation Slide Deck, Quality Professionals Group